Acceptable Use Policy

Introduction

This Acceptable Use Policy ("Policy") outlines the guidelines and restrictions for using the services provided by Kathryn Bythell t/a Calm Desk Solutions ("the Service"). By accessing or using the Service, you agree to comply with this Policy.

Acceptable Use

When using the Service, you agree to:

  • Provide accurate and truthful information when communicating with us

  • Use the Service for lawful purposes only

  • Respect the privacy and confidentiality of any information shared

  • Communicate in a professional and respectful manner

  • Not engage in any form of harassment via email or other communication means

Prohibited Activities

The following activities are strictly prohibited:

  • Using the Service for any unlawful purpose or to violate any laws

  • Attempting to interfere with or compromise the security of the website

  • Engaging in activities that disrupt or place an unreasonable burden on the Service

  • Impersonating any person or entity, or falsely stating your affiliation with a person or entity

  • Collecting personal information about other users without their consent

  • Uploading or transmitting viruses, malware, or other malicious code

  • Accessing or attempting to access parts of the website that are not publicly available

  • Using the Service to distribute unsolicited commercial messages ("spam")

  • Engaging in harassment, hate speech, or threatening behaviour

Intellectual Property

All content on this website, including but not limited to text, graphics, logos, and images, is the property of Kathryn Bythell t/a Calm Desk Solutions and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works from this content without express written permission.

Client Content

If you provide content for us to use as part of our services, you represent that you have all necessary rights to that content and grant us permission to use it for the agreed purpose. You retain ownership of your content.

Enforcement

We reserve the right to:

  • Monitor compliance with this Policy

  • Investigate potential violations

  • Take appropriate action against users who violate this Policy

  • Remove or disable access to any content that violates this Policy

  • Terminate access to the Service for repeat offenders

Changes to This Policy

We may update this Policy from time to time. We will notify users of any significant changes by posting a notice on our website.

Contact Information

If you have questions about this Policy or believe someone is violating it, please contact me at kate@calmdesksolutions.com.

Last updated: 19 March 2025